Frequently Asked Questions
Everything you need to know about your Reebok gear and orders.
How long does shipping take for Reebok orders?
Standard shipping typically takes 3-6 business days. If you are a Reebok UNLOCKED member, you may be eligible for free standard shipping on all orders.
What is the return policy for footwear and apparel?
We offer free returns within 30 days of your purchase, provided the items are unworn and in their original packaging. Please note that personalized items are final sale.
How do I determine my correct size for Reebok shoes?
You can refer to our comprehensive Size Guide located on every product page. We provide measurements for men, women, and kids to ensure the perfect fit for your performance needs.
Can I exchange an item for a different size or color?
Currently, we do not offer direct exchanges. We recommend returning the original item for a refund and placing a new order for the desired size or color.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Klarna for flexible interest-free installments.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website.